188bet Group Co., Ltd. Railway Passenger Transport Regulations

　　Chapter 1 General Provisions

Based on the "Civil Code of the People's Republic of China", "Railway Law of the People's Republic of China", "Railway Safety Management Regulations" and other laws

Article 2: These regulations apply to the domestic railway passenger transportation of railway transportation enterprises affiliated to 188bet Group Co., Ltd. (hereinafter referred to as 188bet Group) and its holding joint venture railway companies

188bet mobile 3 The meaning of the following terms in these regulations:

Passenger: A person holding a valid railway 188bet mobile.

Children: The children referred to in this regulation refer to minors who meet the conditions for purchasing railway children’s discount tickets and the conditions for free rides

Real-name 188bet mobile management: real-name 188bet mobile purchase and real-name inspection are collectively referred to as real-name 188bet mobile management

refers to the railway transportation enterprise's consistency check between the identity information recorded on the 188bet mobile and the passenger and his valid ID document when purchasing the 188bet mobile in real name

The arrival station for the first segment of the 188bet mobile and the departure station for the second segment of the 188bet mobile should be the same or the same city railway passenger operation station (hereinafter referred to as the station)

Railway 188bet mobile sales agent: signed a sales contract with the railway transportation enterprise

Seat: Carriage specified on 188bet mobile

Seat Category: Passenger train seat category

Visa procedures required for seat separation and arrival at the station

A paper or electronic voucher that needs to record certain matters between railway transportation companies and passengers or handle business transfers between stations and trains

Time: Beijing time shall prevail

Anything short of this number does not include the original number

　Chapter 2 Passenger Transport

　　Section 1 Railway Passenger Transport Contract

188bet mobile 4 The railway passenger transport contract is an agreement that clarifies the rights and obligations between the railway transport enterprise and the passengers

188bet mobile 5: The railway passenger transport contract is established from the time the ticket is sold

　　Section 2 188bet mobile

The 188bet mobile in this regulation is the voucher of the railway passenger transport contract in the form of electronic data

188bet mobile 7 The main information of tickets (except special ticket types) should include:

1. Departing and arriving station names;

2. Car number, seat number, seat type;

3． fare;

4． Train number;

5. Boarding date and driving time;

6． Validity period;

7． Passenger ID information.

188bet mobile 8 The ticket price is the applicable fare when the passenger purchases the ticket

188bet mobile 9 Except for tickets with other provisions on validity period

　Section 3 188bet mobile Sales and Purchase

188bet mobile 10 Tickets should be issued through the station ticket window provided by the railway transportation enterprise

Business rules such as 188bet mobile checking and baggage check-in shall be separately stipulated by the railway transportation enterprise that operates the business

Valid identity documents that can be used include: Resident Identity Card of the People’s Republic of China (including Temporary Resident Identity Card of the People’s Republic of China)

Valid identity documents that can be used include: Resident Identity Card of the People’s Republic of China (including Temporary Resident Identity Card of the People’s Republic of China)

Valid ID documents that can be used include: Resident Identity Card of the People's Republic of China

188bet mobile 12 Passengers should provide true and effective contact information to the railway transportation enterprise

Provide "trip information tips" containing main 188bet mobile information based on passenger needs

"Itinerary information reminder" and reimbursement voucher cannot be used as travel vouchers

　　Section 4 188bet mobile Sales Conditions

188bet mobile 14 Tickets are sold as far as the final station of the train

188bet mobile 15 Except for students who need to take passenger trains to commute to school and children who the railway transportation enterprise agrees to supervise during the journey

Each 188bet mobile-holding adult passenger can bring one child under 6 years old and not occupying a separate seat for free

The valid ID document of a child who rides free of charge used when making a 188bet mobile purchase declaration is his or her 188bet mobile

3. Children riding for free should purchase child discount tickets when using their own seats

The train number and seat class should be the same as the 188bet mobile held by the accompanying adult

Each academic year (October 1st to September 30th of the following year) you can purchase four one-way student discount tickets between your home place of residence and the location of the school (internship location)

Before boarding every school year, students should go to the designated 188bet mobile window or automatic 188bet mobile vending machine at the station to go through the verification procedures for their resident identity documents and train 188bet mobile student discount card discount qualifications

Overseas Chinese students and students from Hong Kong, Macao and Taiwan can purchase student discount tickets between the station where the school is located and the station in the port city

The name of the student must be stated on the train 188bet mobile student discount card

And modify the relevant information in the train 188bet mobile student discount card

When purchasing a connecting 188bet mobile within the discounted price range

What is not used in the current school year cannot be reserved for use in the next school year

National Comprehensive Fire Rescue Team Disabled Personnel Certificate can purchase preferential tickets

188bet mobile 18 Persons boarding at unmanned boarding and landing stations

　　Section 5 188bet mobile Inspection and Security Inspection

188bet mobile 19: Railway transportation enterprises shall conduct real-name inspection of tickets and valid identity documents held by passengers in accordance with relevant national regulations

Passengers cancel the trip after checking in and before driving at the departure station

188bet mobile 20 Passengers should cooperate with the real-name ticket inspection implemented by the railway transportation enterprise

Passengers’ belongings must comply with relevant national regulations prohibiting or restricting transportation

188bet mobile 22 Stations should stop checking tickets in advance before driving

188bet mobile 23 Railway inspectors present inspection certificates

　　Section 6 Riding Conditions

The voucher for children traveling for free is the valid ID document used by the child when making the declaration

188bet mobile 25 Passengers should follow the date stated on the valid ticket

188bet mobile 26 Passengers holding tickets for low-fare seats cannot stay in the carriages (areas) for high-fare seats

188bet mobile 27 Passengers with visual disabilities can obtain a guide dog work permit (containing guide dog user information

　　Section 7 Changes

188bet mobile 28 Passengers can change their ticket once

1. More than 48 hours before driving

No changes will be made to trains on or after the day after the departure date stated on the 188bet mobile

Passengers can still change their bookings to other trains on the same day

4. When handling a change of destination

12306 website and automatic 188bet mobile vending machines with the 188bet mobile change function to change tickets

Tickets purchased with various valid identity documents can be changed at the station 188bet mobile window

When someone else handles the 188bet mobile on your behalf, you should present the valid ID of the agent and the valid ID used by the passenger when purchasing the 188bet mobile

188bet mobile 31 When passengers change tickets for which the reimbursement voucher has been printed

188bet mobile 32 When passengers apply for ticket changes

188bet mobile 33 When passengers change their seats on the train

188bet mobile 34 Due to the liability of the railway transportation enterprise, passengers cannot travel on the date stated on the ticket

188bet mobile 35 When passengers request to skip the ticket and continue riding at the station

Railway transportation companies can temporarily adjust the rebooking method

　　Section 8: Dealing with mis-selling, mis-purchasing, mis-taking and mis-landing

188bet mobile 37 Mis-sale of passenger tickets at the station ticket window

If the mis-selling is caused by the responsibility of the railway transportation enterprise, passengers should be refunded or exchanged for new tickets free of charge

The nearest train should be designated for free return to the station where the 188bet mobile arrives or the original 188bet mobile station

The fares for the round-trip section will be collected separately according to the grade of the return train you take

　　Section 9 Handling of Lost Passenger Vouchers

188bet mobile 40 After passengers purchase tickets

You should go to the issuing agency of the valid ID to apply for a temporary identity certificate

Present the temporary identity certificate issued by the valid identity document issuing agency and the replacement 188bet mobile (such as a paper passenger transport record

　　Section 10: What to do if you do not meet the riding conditions

In addition, 50% of the fare for the section traveled will be charged:

Additional collection of 188bet mobile fares from the boarding station (from the departure station if it cannot be determined) to the arrival station

In addition to being treated as no 188bet mobile and sent to the public security department for processing

3. If the 188bet mobile, certificate and person are inconsistent, it will be treated as no 188bet mobile.

4. When using a low-fare seat 188bet mobile to ride on a high-fare seat

When there is no specified price reduction voucher or the price reduction conditions are not met

188bet mobile 42 The ticket payment shall be collected in the following circumstances:

1. Children who should have purchased child discount tickets but did not

2. Minors who should buy full-price tickets but purchase child discount tickets

3. Take the initiative to replenish the 188bet mobile or go through the station

　　Section 11 Refusal of shipment and termination of transportation contract

The train conductor may order him to get off the train and shall prepare a passenger transport record and submit it to the third-class or above station or county ahead

Unused tickets until arrival will not be refunded

1. One of the situations specified in 188bet mobile 41 of these Regulations

2. Not subject to security inspection

3. Real-name verification of tickets will not be accepted;

Severe mental disorder, drunkenness, etc. that may endanger the safety of the train or the personal safety of other passengers and railway station staff

5． Other circumstances specified by the state.

　　Section 12 Refund

188bet mobile 45 When passengers request a refund

The refundable amount will be refunded according to the payment method used when purchasing the 188bet mobile

You can go to the station 188bet mobile window within 180 days from the date of application to get the refund fee reimbursement voucher with the valid ID used when purchasing the 188bet mobile

188bet mobile 46 Refunds will not be processed in the following circumstances.

1. After the 188bet mobile departs from the station;

2. Tickets changed after driving;

3. Additional fare;

4． Replacement of tickets (due to failure or failure to handle student qualification verification and loss of valid ID used when purchasing tickets

12306 website and automatic 188bet mobile vending machines with refund function for refunds

Tickets purchased on the 12306 website can be refunded on the 12306 website

Go to the designated window at the station to handle the refund procedure with the valid ID of the passenger

The valid ID of the agent and the valid ID used by the passenger to purchase the 188bet mobile are required

188bet mobile 49 When passengers handle ticket refund or refund procedures for which the reimbursement voucher has been printed

You can refund your 188bet mobile at the station within 30 days after getting off the train

188bet mobile 51 The following provisions shall apply when passenger refunds are caused by the liability of the railway transportation enterprise or other abnormal transportation situations such as natural disasters

1． At the 188bet mobile departure station, the full 188bet mobile price will be refunded;

2. At the midway station, the fare for the unused section will be refunded;

3. At the station, the unused portion of the 188bet mobile will be refunded;

4． When the train cannot be repaired during operation due to malfunction of air-conditioning equipment

Processed in accordance with the relevant provisions of 188bet mobile 45 and 188bet mobile 46 of this Regulation

Passengers can apply for refund procedures from the time the train suspension information is announced to 30 days after the 188bet mobile boarding date

Railway transportation companies can temporarily adjust refund methods

　　Section 13 Carrying Items

188bet mobile 55 Passengers are responsible for taking care of their belongings

Scooters and other wheeled transportation tools must be properly packaged in rigid packaging

Folding wheelchair for pregnant and other special passengers to travel

188bet mobile 56 Passengers’ carry-on items shall comply with relevant national regulations prohibiting or restricting transportation

And live animals (guide dogs and fish packed in closed boxes as food

188bet mobile 57 Items carried by passengers in violation of regulations shall be dealt with according to the following provisions:

1. It is prohibited to enter and board the train at the boarding station.

The excess baggage fee shall be charged from the boarding station to the alighting station

The baggage freight fee from the boarding station to the alighting station will be doubled based on the total weight of the item

Freight fee can be charged at 50% of the item value

Must not exceed the origin and destination station of this train

　　Section 14 Handling of Passengers’ Lost Items

188bet mobile 58 Passengers who find lost items should actively search for the owner

188bet mobile 59 Stations should set up a lost and found office

Administrative regulations and relevant provisions charge storage fees for lost items in custody

Fresh and perishable items and food are not responsible for the storage.

Unclaimed lost items shall be handled in accordance with relevant national regulations

Chapter 3 Baggage Transport

　　Section 1 Baggage Transportation Contract

188bet mobile 60 A railway baggage transport contract refers to an agreement between a railway transport enterprise and a passenger that clarifies the rights and obligations of baggage transport

The proof of the baggage transportation contract is the baggage 188bet mobile

188bet mobile 61 The main information of the baggage ticket should include:

1. Shipping date, departure station, arrival station and via;

2. Train number, number of people, 188bet mobile number;

3. Passenger’s name, phone number, address;

4. Packaging type, number of pieces, weight;

5. declare price;

6． freight;

Container station name stamp and handling personnel name stamp

8. Name of railway transportation enterprise.

188bet mobile 62: The baggage transportation contract is established when the railway transportation enterprise receives the baggage and fills out the baggage check

　Section 2 Scope of Baggage

188bet mobile 63 Luggage is a certain limit of travel necessities that passengers can check with their tickets

188bet mobile 64 Items that are not allowed in luggage:

1. Currency: including banknotes and metal coins of various currencies;

2. Valuable tickets: bank cards, stored-value cards, etc.;

3. Cultural relics;

4. Gold and silver jewelry;

Archival materials: refers to personnel

6. Fragile items, liquid items and ashes;

7. Items that hinder public health and safety;

Items whose physical and chemical properties cannot be determined by railway transportation enterprises shall be treated as dangerous goods

9. The state prohibits or restricts the transportation of items.

188bet mobile 65 The maximum weight of each piece of luggage is 50 kg

Wheelchairs used by passengers with reduced mobility during travel can be checked as baggage

　　Section 3 Checking and Carrying Baggage

188bet mobile 66 Passengers with valid tickets and valid identity documents can check in luggage once between the baggage check-in stations in the boarding area

The weight of checked baggage allowed per 188bet mobile is 50 kg (75 kg if a wheelchair is included in the baggage)

Railway transport enterprises should verify the consistency of passenger tickets and valid ID documents

188bet mobile 68 Passengers shall pay transportation fees as agreed

　　Section 4 Insured Shipping

188bet mobile 69 Baggage is divided into insured transportation and non-insured transportation

188bet mobile 70 When transported at insured price

When the passenger cancels the consignment after it is shipped but before it is shipped, or when the consignment is canceled due to the liability of the railway transportation company

188bet mobile 72: Railway transportation enterprises may check whether the declared price of baggage transported at an insured price is consistent with the actual price

　　Section 5 Packaging

The materials and methods of packaging should comply with the packaging requirements stipulated by the country or railway transportation enterprises

　　Section 6 Shipping Deadline

188bet mobile 74 The arrival period of luggage is calculated based on freight mileage

The stay time due to force majeure and other non-rail transport enterprise responsibilities will be added to the delivery period

Railway transportation companies should pay liquidated damages to passengers based on the number of overdue days and a percentage of the freight collected

With the luggage 188bet mobile, submit it within 10 days from the arrival date of the luggage

188bet mobile 76 When a passenger requests that overdue baggage be transported to a new destination

When requesting transfer to the new arrival station with the newly purchased 188bet mobile and original luggage 188bet mobile number

Passengers need to continue traveling and go through the transfer procedures for the new arrival station with their luggage 188bet mobile number and newly purchased 188bet mobile

Overdue baggage can be transferred for free

188bet mobile 77 When the baggage has not arrived more than 30 days after the delivery deadline

　　Section 7 Arrival Custody, Notification and Inquiry

When the passenger’s baggage arrives late due to reasons such as railway transportation enterprise liability and force majeure

Railway transport enterprises shall notify passengers in a timely manner

　　Section 8 Loading, unloading and delivery

188bet mobile 80: Loading luggage from the receiving location in the baggage room to the luggage cart

When someone else collects the 188bet mobile on your behalf, please present the valid ID used by the passenger when purchasing the 188bet mobile and the valid ID of the person collecting the 188bet mobile

Luggage records should be compiled and given to passengers as a basis for claiming compensation

　　Section 9 Change of Transportation

188bet mobile 83 Passengers after checking in baggage

When canceling the shipment before shipment

When canceling shipment after shipment

Pay or refund the difference between the freight collected and the baggage freight from the departure station to the new arrival station

In addition, the baggage freight from the original destination to the new destination will be charged

Additional payment of baggage freight between the original arrival station and the terminated station

188bet mobile 84 Miscellaneous expenses incurred after handling the change of transportation shall be charged according to the actual expenses incurred

188bet mobile 85 After passengers change their arrival station or refund their tickets

　　Section 10: Dealing with inconsistent product names

Stop transportation at the midway station (dangerous goods found on the train should be handed over to the station ahead)

　　Section 11 Handling of Undeliverable Baggage

Items that cannot be bought and sold according to administrative regulations should be handed over to the relevant departments in a timely manner

188bet mobile 88 From the date of shipment of baggage

Chapter 4 Handling of Special Situations

Section 1 Arrangements for passengers if train operation is interrupted

188bet mobile 89 Operation interruption

Passengers can return to the departure station according to the arrangements of the railway transportation company

188bet mobile 91 When the railway transportation enterprise organizes the original train to be transported by a detour

188bet mobile 92 Impact of travel due to operational interruption

　　Section 2 Arrangements for Baggage during Operation Interruptions

188bet mobile 93 Baggage that has been carried by the departure station should be properly kept

188bet mobile 94 When passengers request collection at the intermediate station (baggage check-in station)

You need to pay twice the luggage fee for the entire journey or from the stop to the arrival station

　　Section 3 Liability and Exemption Scope

188bet mobile 96 Passengers suffering from sudden illness during railway transportation

Railway transportation enterprises shall be liable for compensation for personal injuries of passengers that occur during railway transportation

Should bear corresponding supplementary liability to the extent that the damage can be prevented or stopped

188bet mobile 97 Damage to passengers’ belongings during railway transportation

The passenger proves that he/she has brought it into the station to take the train

When the passenger issues an invoice (or other valid certificate) to prove the purchase price

Compensation will be based on the item price determined by the price assessment agency where the processing unit is located

188bet mobile 98 Railway transport enterprises shall be responsible for the loss of baggage that occurs from the time of acceptance to the time of delivery

Baggage loss due to the following reasons

1. Force majeure;

2. The natural properties or reasonable wear and tear of the item itself;

Poor packaging method or container

Passengers violated railway regulations or other fault of their own

188bet mobile 99 The compensation standard for baggage loss is:

When all luggage handled under insured transportation is lost, compensation will be based on actual losses

If caused by intentional or gross negligence of the railway transportation enterprise

188bet mobile 100 When all or part of the luggage is lost

Section 4 Accident Compensation, Claims Limitation and Dispute Resolution

188bet mobile 101 In the event of personal injury to passengers

188bet mobile 102 When passengers discover the loss of their belongings at the station

Should be in accordance with 188bet mobile 97 of these regulations

The station should work with relevant personnel to prepare luggage records and hand them to passengers as a basis for claiming compensation

Should be submitted within the specified time limit and should be accompanied by the following materials:

1. Passenger’s valid identity document and luggage 188bet mobile;

2. Package record;

3. Voucher proving the content and price of the item.

188bet mobile 105 After the lost passenger’s baggage is found

188bet mobile 106 The validity period for railway transportation enterprises and passengers to make claims or request refunds and compensation fees from each other due to contract disputes is three years

In case of physical damage or loss of personal belongings

If all luggage is lost, it will be the day after the end of the shipping period

When causing damage to the railway

When shipping charges are overcharged or undercharged

Generally, a reply should be provided to the claimant for compensation within 30 days

Chapter 5 Supplementary Provisions

188bet mobile 107 These regulations are an integral part of the passenger transportation contract

Article 108 When non-holding railway transport enterprises that entrust 188bet Group and its affiliated transport enterprises to manage the lines under their jurisdiction handle domestic passenger transportation

Announced through the station business premises or 12306 website before implementation

188bet mobile 110 Relevant business premises of the station shall have business hours

Article 111 The 188bet Customer Service Center is the national unified customer service center established by the 188bet Group

This regulation will come into effect on January 1, 2023.